Terms and conditions |
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Introduction

Tessiore & Co. S.r.l. (“Tessiore”, “Company”, “us”, “we”, or “our”) operates https://www.orlandotales.com (hereinafter referred to as “Service”).

These Terms of Service (“Terms”, “Terms of Service”) govern your use of Service.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here. Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know using  our contact details so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

Thank you for being responsible.

 

Communication

You can optionally agree to subscribe to newsletters, marketing or promotional materials and other information we may send. Please see our privacy policy.

In any case, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing the following address: info@orlandotales.com

 

Purchases

If you wish to purchase  our magazine or any other product  made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You can pay for your purchases by credit card or PayPal.

You represent and warrant that:

You are of age.

You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that

The information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchase. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

To complete the online shopping procedure, you are required to click the ‘order with obligation to pay’ button. The order will be accepted by sending an order confirmation e-mail to your e-mail address provided on the order form.  That e-mail will contain the order number, a copy of these Terms and detailed information on price, methods of payment, withdrawal (if the client is a consumer and if applicable), delivery costs and applicable taxes.

You have to read and verify the information contained in the confirmation e-mail and report any errors with no delay.

The contract is concluded when you receive the aforementioned order confirmation e-mail.

 

Right of withdrawal – Returns

These Terms are governed by the Italian Consumer Code (Legislative Decree no. 206/2005) and apply to online purchases of one or more issues of our magazine made by you through Service.

You may withdraw from the purchase agreement, without stating the reasons, within fourteen (14) days, starting from the day of receipt of the magazine purchased as described below.

In order to exercise your right of withdrawal, you shall inform Tessiore & Co. S.r.l. of your decision to withdraw from the contract concluded on the basis of these Terms by means of an unequivocal statement (for example a letter sent by post, fax or e-mail).

For that purpose, you may use the model withdrawal form, which you can retrieve by clicking here, however you are not obliged to use it.

To meet the withdrawal deadline, you simply need to send the notice concerning the exercise of the right of withdrawal before the withdrawal period has expired, as referred above.

 

If You withdraw, Tessiore & Co S.r.l. shall reimburse all payments received without undue delay and in any event not later than 14 days from the day on which Tessiore & Co S.r.l is informed about your decision to withdraw. Please note that Tessiore may withhold reimbursement until it has received the magazine, or until you have demonstrated that you have returned the magazine, whichever occurs first.

 

Tessiore & Co S.r.l will make such reimbursement using the same means of payment You have used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

 

We understand that you may wish to return a magazine for any number of reasons. We accept returns shipped to us within fourteen (14) days from the date on which you notified Tessiore of your decision to withdraw from the purchase agreement.Please include a short note that includes your order number explaining the reason for your return. Customers must ensure that the merchandise is packed for return in such a manner as not to incur damage during the shipping process.

Once we receive your return, we will promptly issue a refund to the account with which you placed the order.

Please understand that shipping fees will not be reimbursed in case of return. Our return policy does allow for a refund for the item cost.

Please note that if you are returning magazines, they must be unused in order to receive a refund.

Please also note that the right of withdrawal is excluded if the magazine is purchased individually and not by subscription.

If the item you have received is damaged in transit or defective, please photograph any damage to the packing materials before discarding them, and contact us at info@orlandotales.com . We will gladly offer you an exchange or refund. We do require that you return the defective item to us in order to receive your credit/exchange.

 

Content

Content found on or through this Service are the property of the Company or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

 

Prohibited uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use The Service:

In any way that violates any applicable national or international law or regulation.

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.

Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

Use any manual process to monitor or copy any of the material on Service or for any other unauthorised purpose without our prior written consent.

Use any device, software, or routine that interferes with the proper working of Service.

Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

Take any action that may damage or falsify Company rating.

Otherwise attempt to interfere with the proper working of Service.

 

Intellectual property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Tessiore & Co. S.r.l. and its licensors. Service is protected by copyright, trademark, and other laws of Italy.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

 

Disclaimer of warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

Limitation of liability

Tessiore assumes no liability for inefficiencies due to force majeure such as, for  example, accidents, pandemics, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, to execute the contract within the agreed time. Tessiore will not be liable to any party or third party for damages, losses and costs incurred as a result of the failure to execute the contract for the above mentioned reasons, as you are only entitled to a refund of the price paid.

 

Governing law

These Terms shall be governed and construed in accordance with the laws of Italy.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

 

ODR

In the event of disputes arising from these Terms between Tessiore and customers resident in the EU, we inform you that the European Commission provides a platform for the alternative out-of-court dispute resolution, accessible on the website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT.

 

Changes to Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

 

Amendments to Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use Service.

 

Waiver and Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

 

Shipping & Delivery

Small orders (1-2 magazines) are shipped via Italian Post with no tracking available. Shipping times vary depending on your country. Bigger orders are shipped via courier  with tracking and are delivered typically within 3-5 business days.

For the courier shipping to take place, you must provide a telephone number so that the courier can contact you directly.

Orders are shipped every Monday morning.

If there are any legal holidays, shipping will be delayed (as the courier services do not work in those days).

 

Prices & Currency

All prices on the website are in EUR. The prices displayed include VAT and any other possible costs.

 

Aknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

 

Contact

If you have any questions about the Terms and Conditions, please contact us at
Tessiore & Co. S.r.l.
Address: Genoa (ZIP Code 16121),
Via XX Settembre n. 33/10

VAT: 02649020993

 

□ I acknowledge that I have read and agree to these Terms